AI Voice Receptionist for Clinics & Hospitals
An AI voice agent that answers and places clinic calls — like a receptionist who never misses a ring.
Plan includes credits. See what credits buy →
One-time ₹1,000 onboarding for new clinics · Delivered via WhatsApp · Cancel anytime
Disha · ConnectAI
online
📞 Voice Receptionist today: • 23 inbound calls answered ✓ • 12 appointment reminders placed • 2 calls escalated to reception 🚨 0 missed calls · all logged in your dashboard
Disha · just now ✓✓
24/7
calls answered
₹800
per month
0
missed calls
24/7
calls answered
~0
missed calls
15 days
to go live
₹800/mo
+ ₹4/min call charges
An AI voice receptionist is a conversational AI phone agent that answers and places your clinic's calls in a natural voice, 24/7. Unlike a phone-tree IVR, it understands Indian English and Hindi, answers common patient questions about timings, fees and directions, books or reschedules appointments, captures each caller's intent, and logs a recording and transcript of every call — handing off to your front desk whenever a call needs a human. For clinics and hospitals it works like a virtual receptionist that never sleeps, never puts patients on hold, and never lets a call go unanswered.
Choose your plan
One simple monthly price — pick the term that suits you
Sounds familiar?
“Missed calls when reception is busy or after hours”
The AI voice agent answers every call, 24/7 — no missed patients
“No record of what callers actually wanted”
Every call is transcribed and logged with captured intent in the Call Logs dashboard
“Staff spend hours on repetitive reminder and follow-up calls”
The agent places outbound reminder and follow-up calls automatically
Everything included
- Answers inbound clinic calls with a natural AI voice
- Places outbound calls (reminders, follow-ups, confirmations)
- Captures caller intent and key details on every call
- Full Call Logs dashboard — every conversation recorded and searchable
- Escalation / human hand-off for calls that need a person
- Works alongside Disha and your WhatsApp automation
💡 Already on the AI Clinic Automation Suite? Add the voice receptionist for just ₹499/month instead of ₹800. Calls are billed at ₹4 per minute (8 credits) from your clinic credit wallet.
How it works
- 1
Activate via Anaya
Tell Anaya you want the voice receptionist — she shares the payment link and provisions your voice number
- 2
Configure your agent
Set the greeting, clinic details, and escalation rules the AI voice agent should follow
- 3
It answers and calls for you
The agent handles inbound calls and runs outbound campaigns; you review everything in Call Logs
Where clinics use it
Inbound reception
Answers every incoming call on the first ring — timings, fees, directions, services — so no patient hits a busy tone.
After-hours & holidays
Covers nights, lunch breaks, Sundays and holidays when your front desk is away. Bookings never stop.
Appointment booking
Books, confirms and reschedules appointments in a real conversation, then syncs to your clinic calendar.
Outbound reminders
Places reminder, confirmation and follow-up calls automatically — the work a busy front desk rarely gets to.
Call logging & intent
Transcribes every call and captures what the caller wanted, searchable in your Call Logs dashboard.
Human hand-off
Detects complex or sensitive calls and routes them to your reception or flags them for follow-up.
AI Voice Receptionist for Clinics & Hospitals vs a manual receptionist
| AI Voice Receptionist for Clinics & Hospitals | a manual receptionist | |
|---|---|---|
| Availability | 24/7, every day | ~9 hours/day |
| Simultaneous calls | Unlimited | One at a time |
| Missed calls at peak / after-hours | ~0 | Common |
| Every call logged + transcribed | Yes | Rarely |
| Outbound reminders & recall | Automatic | Rarely done |
| Monthly cost | ₹800 (₹499 on Suite) + ₹4/min | ₹12,000–₹25,000 salary |
| Ramp-up | Configure once | Weeks + turnover |
Frequently asked questions
The subscription (₹800/mo standalone or ₹499/mo as a Suite add-on) unlocks the receptionist. Talk-time is billed at ₹4 per minute (8 credits) from your clinic credit wallet — you only pay for minutes used.
It's the same feature. If you already subscribe to the AI Clinic Automation Suite, you get it as a ₹499/mo add-on. On its own it's ₹800/mo.
Yes — it handles both inbound calls and outbound campaigns like appointment reminders and follow-ups.
Yes. Every call is logged in the Call Logs dashboard with a recording/transcript and the captured intent.
Yes. The voice agent is tuned for Indian-English accents and common Hindi phrasing, so patients can speak naturally without navigating a scripted menu.
We provision a dedicated voice number during onboarding and can route/forward your existing clinic line to it. Setup is completed within 15 days.
It hands off to your reception or flags the call for follow-up. Clinical questions and sensitive conversations are always routed to a human — it never gives medical advice.
Calls are transcribed and stored in your Call Logs dashboard, accessible only to your authorised clinic logins.
Dhanwantri handles WhatsApp chat; the AI Voice Receptionist handles phone calls. Many clinics run both for omnichannel patient contact — and the voice receptionist is ₹499/mo as an add-on on the AI Clinic Automation Suite.
Related reading
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Sunrise Clinic
AI receptionist · online
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